Upon placing your order, you can expect it to be processed and on its way within three business days. Once a shipping label has been generated, we’ll send you an email with your tracking information. Note that tracking information may take up to 72 hours to be updated by the carrier.
You can also view your purchases under ‘Order History’ in My Account. If you do not have an account, you may track your order by filling in your information under ‘Track My Order’.
North American destinations receive free shipping on orders over $199. Standard shipping rates vary and are calculated at checkout. Delivery times range from 2 to 10 business days.
Please note, due to COVID-19, you may experience some delays in receiving your purchase.
Important to Note:
Unfortunately, Narvan is not liable for any of the following variables, which are out of our field of control and responsibility:
- Guaranteed delivery times
- Shipments lost, stolen or undelivered in transit
- Incorrect addresses as provided at the time of purchase; sadly we cannot redirect orders once items have been dispatched
Taxes & Duties
Our pieces are displayed without taxes. We’re discreet that way. Sales tax (where applicable) and shipping charges are calculated at checkout and will be displayed on the order summary page before completion of purchase.
Duties or taxes charged by customs authorities at the country of destination are the sole responsibility of the buyer and will not be refunded or credited by Narvan for any reason.